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Articles

Benjamin Franklin, Farts & the IoT

March 28th, 2017|Articles|

Benjamin Franklin was the father of practical solutions. Should you see Franklin in downtown Palo Alto today, he would not be working in a coffee shop on the next software app but in a garage tinkering with an Internet-of-Things (IoT)

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Physical CRM

March 21st, 2017|Articles|

For as many years as we've had customers, we’ve had strategies to manage those relationships. From dogeared Rolodexes to contemporary digital data mining, these strategies have become faster, more effective and expansive. Over the past four decades, the evolution of

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“Don’t let the little fuckers generation gap you.”

February 22nd, 2017|Articles|

William Gibson’s cyberpunk line in Neuromancer, “Don't let the little fuckers generation gap you,” is surely every tech corporation’s credo: How can retail, publishing, media, automotive, etc. stay relevant and revenue rich with a new generation of consumers. Each company

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Ambassador to Googleville

February 17th, 2017|Articles|

Denmark piqued the attention of the world by saying that in addition to dispatching Ambassadors to capital cities globally, it would appoint a new digital ambassador to the cloud to work with the digital titans.  90 years ago, Virginia Woolf stood

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Banks: Big, Binary and Beyond Redemption

February 1st, 2017|Articles|

The bank’s service ladder is losing its rungs and is being pulled (kicking and screaming) into a marketplace where the consumer is in control.  A customer walks into a bank and asks for money. She will either hit the magic

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The Corner Bank in the Cloud

January 1st, 2017|Articles|

How alternative financing companies can challenge the daily engagement banks still command with their customers. This holiday season, we witnessed the continued and painful decline of main-street retail as consumers increasingly shop on their mobile devices. Retailers are deploying omni-channel

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Storytelling & Beaver Dams: GoPro to SnapChat

September 28th, 2016|Articles|

Drones and Spectacles sold by camera and video merchants. There is a strange expansion of lego-snapping services in the market. Both companies are empire building, GoPro launches a Karma Drone and Snap Inc., its camera glasses. Both companies are adding

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My Amazon Dash Button arrived!

June 9th, 2016|Articles|

After talking about impulse purchases for over 10 years, my Dash button arrived to be duly attached to my washing machine for timely one-click checkout. In measuring clicks to commerce, Amazon's app experience is four PRE-clicks to setup the patented one-click

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Data rules Echo, Siri and Google Now

May 4th, 2016|Articles|

This past month, the media happily announced that Echo was "all growed up.” An astounding adulthood spurt given that Echo is mainly relegated to kitchens and has the key functionality of telling you the weather and managing your Spotify account

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A Mobile Trading HERO (FinTech)

May 2nd, 2016|Articles|

Today’s millennial traders are pop culture survivors of “The Wolf of Wall Street” and the “Big Short”.  Many would rather pitch tents on Wall Street than open up their wallets. These traders require some reassurance that their mobile tools have evolved as other utility,

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Benjamin Franklin, Farts & the IoT

Benjamin Franklin was the father of practical solutions. Should you see Franklin in downtown Palo Alto today, he would not be working in a...

Read More

Physical CRM

For as many years as we’ve had customers, we’ve had strategies to manage those relationships. From dogeared Rolodexes to contemporary digital data mining, these...

Read More

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From Giotto to Jobs: Smart Cities & Smart Design

Curacao Smart City, 2016 – “After hearing Gary speak at an international event, we ask him to keynote our Smart City launch in Curacao. He...